Imprint

Dispute settlement

The European Commission provides a platform for online dispute resolution (OS):
https://ec.europa.eu/consumers/odr/

Under this link you will find the contact details of the official dispute resolution bodies:
https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.adr.show

We are not willing or obliged to participate in a dispute settlement procedure before a consumer arbitration board.

D-50737 Köln